Volume 2
The Functioning of Dynamic Capabilities: Explaining the Role of Organizational Innovativeness and Culture
Somonnoy Ghosh, Bhupen K. Srivastava
Using the knowledge-based view of the firm, dynamic capability literature and known dimensions of organizational innovativeness (OI), this article develops two testable models that attempt to explain: (1) how innovativeness functions as a source of capability dynamization and (2) how organizational culture (OC) critically determines this function of innovativeness. The study uses a cross-sectional design and maximum variation sampling to identify organizations from the population of formal Indian busines...
Volume 2
Influence of student-perceived service quality on sustainability practices of university and student satisfaction
Sartaj Chaudhary, Ajoy Kumar Dey
The past decade has seen a proliferation of research on service quality in education. However, little attempt has been made to understand the impact of student perceived service quality on sustainability practices of the university or the effect of such practices on student satisfaction. To bridge this gap, this paper aims to propose a conceptual framework to examine the relationships between service quality, sustainable practices and student satisfaction from the perspective of students. A quantitative ...
Volume 2
Modelling the recovery of Indian banks under prompt corrective action framework: TOPSIS methodology
K.C. Arora, L. Ramani
The current study empirically investigates the comparative financial health of each of the 12 Indian banks under prompt corrective action (PCA) framework considering multiple triggers of PCA framework collectively. A model for predicting the recovery of these banks from PCA has been proposed based on three different multi-criteria decision-making methods (MCDM), one being the technique for order of preference by similarity to the ideal solution (TOPSIS) proposed by Hwang and Yoon (1981) to rank the set o...
Volume 2
Prison libraries serving the ‘whole person’: A qualitative study
Shreya Mishra, Manosi Chaudhuri , Ajoy Kumar Dey , Rishi Tiwari , Rupali Singh
Incarceration is a traumatic life experience for both convicted and non-convicted individuals and life in prison is not easy to get through. However, prison administrations often establish different avenues for the prisoners to help them navigate through their incarceration. One such avenue is prison libraries. This study explores the influence of the prison library in the lives of eight incarcerated individuals, in the state of Uttar Pradesh, India. The study is based on the concept of the ‘whole pers...
Volume 2
IndiGo: Cruising in Market but Crashing Within
Reeti Kulshrestha, Arunaditya Sahay , Subhanjan Sengupta
M. Damodaran,1 chairman IndiGo, has a lot on his plate, and the servings are not over yet. What happened on 26 April 2019, was just a precursor to what was eventually to follow. Aditya Ghosh,2 the longstanding director of InterGlobe3 for 10 years, resigned from his position, making way for Greg Taylor4 as president and chief executive officer (CEO). Rahul Bhatia5 became the interim CEO. This, ironically, happened when the airline had bagged in traffic rights to as many as 15 countries, including France, ...
Volume 2
DHFL Meltdown: The Corporate Governance Lapses
Daitri Tiwary, Arunaditya Sahay
India’s non-banking financial institutions (NBFIs), broadly constituting the less-regulated shadow banking sector, have been plagued with scams, triggering a domino effect in the Indian money market. Major corporate governance issues were highlighted in NBFIs with the unfurling of the ILF&S fraud; it virtually created a sub-prime crisis. In such a scenario, where the shadow banking sector was subject to change in regulations to ensure vigilance, corporate governance lapses had again led to the meltdown...