Research updates Economics
Influence of student-perceived service quality on sustainability practices of university and student satisfaction

Economics

Influence of student-perceived service quality on sustainability practices of university and student satisfaction

Sartaj Chaudhary

The past decade has seen a proliferation of research on service quality in education. However, little attempt has been made to understand the impact of student perceived service quality on sustainability practices of the university or the effect of such practices on student satisfaction. To bridge this gap, this paper aims to propose a conceptual framework to examine the relationships between service quality, sustainable practices and student satisfaction from the perspective of students. A quantitative ...

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Modelling the recovery of Indian banks under prompt corrective action framework: TOPSIS methodology

Economics

Modelling the recovery of Indian banks under prompt corrective action framework: TOPSIS methodology

K.C. Arora

The current study empirically investigates the comparative financial health of each of the 12 Indian banks under prompt corrective action (PCA) framework considering multiple triggers of PCA framework collectively. A model for predicting the recovery of these banks from PCA has been proposed based on three different multi-criteria decision-making methods (MCDM), one being the technique for order of preference by similarity to the ideal solution (TOPSIS) proposed by Hwang and Yoon (1981) to rank the set o...

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Prison libraries serving the ‘whole person’: A qualitative study

Business Communications

Prison libraries serving the ‘whole person’: A qualitative study

Shreya Mishra

Incarceration is a traumatic life experience for both convicted and non-convicted individuals and life in prison is not easy to get through. However, prison administrations often establish different avenues for the prisoners to help them navigate through their incarceration. One such avenue is prison libraries. This study explores the influence of the prison library in the lives of eight incarcerated individuals, in the state of Uttar Pradesh, India. The study is based on the concept of the ‘whole pers...

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IndiGo: Cruising in Market but Crashing Within

Business Communications

IndiGo: Cruising in Market but Crashing Within

Reeti Kulshrestha

M. Damodaran,1 chairman IndiGo, has a lot on his plate, and the servings are not over yet. What happened on 26 April 2019, was just a precursor to what was eventually to follow. Aditya Ghosh,2 the longstanding director of InterGlobe3 for 10 years, resigned from his position, making way for Greg Taylor4 as president and chief executive officer (CEO). Rahul Bhatia5 became the interim CEO. This, ironically, happened when the airline had bagged in traffic rights to as many as 15 countries, including France, ...

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DHFL Meltdown: The Corporate Governance Lapses

Business Communications

DHFL Meltdown: The Corporate Governance Lapses

Daitri Tiwary

India’s non-banking financial institutions (NBFIs), broadly constituting the less-regulated shadow banking sector, have been plagued with scams, triggering a domino effect in the Indian money market. Major corporate governance issues were highlighted in NBFIs with the unfurling of the ILF&S fraud; it virtually created a sub-prime crisis. In such a scenario, where the shadow banking sector was subject to change in regulations to ensure vigilance, corporate governance lapses had again led to the meltdown...

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Assessment of Overseas Subsidiary Survival in Chinese Provinces:  A Longitudinal Study of Indian Multinationals

Economics

Assessment of Overseas Subsidiary Survival in Chinese Provinces: A Longitudinal Study of Indian Multinationals

Khanindra Ch. Das

This study provides a longitudinal survival assessment of Indian subsidiaries in Chinese provinces. We construct a panel dataset of Indian subsidiaries operating in Chinese provinces during 2004–2017 and examine survival using a panel probit model and Cox regression. The results support the real options perspective, the economic geography approach and the institution-based view. Subsidiary exits were associated with smaller size, albeit higher in the manufacturing sector. There is a positive impact of ...

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